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VerityAnne Does Not Accept refunds.
We do however offer refunds for faulty items you will find the information on the returns form enclosed.
We will happily exchange items that are standard size. Please return the unused item to us within 14 days and we will offer you an exchange or credit note for the full price excluding postage costs. Before returning your item and form please email VerityAnne at

We do not offer refunds on bags or scarves unless the are faulty however we will happily exchange them

Any item for exchange must have absolutely no signs of wear, (this includes being washed) and needs to be returned in the exact same condition as it was received
Proof of postage must be obtained at the time of return in case of package loss. Failure to do so may result in your refund/exchange not being processed.
You can cancel your order by emailing us before hand providing the item Hasn't been sent.

any questions regarding our policy please email

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